Privacy and Cookie Policy

THIS PAGE CONTAINS ALL INFORMATION REGARDING:

 

1. WEBSITE TERMS AND CONDITIONS


2. COOKIE POLICY AND INFORMATION


3. PRIVACY POLICY



WEBSITE TERMS AND CONDITIONS

Introduction

These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full.   If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

This website uses cookies.  By using this website and agreeing to these terms and conditions, you consent to our SERP Health’s use of cookies in accordance with the terms of SERP Health’s privacy policy / cookies policy.

License to use website

Unless otherwise stated, SERP Health and/or its licensors own the intellectual property rights in the website and material on the website.  Subject to the license below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.  

You must not:

  • republish material from this website (including republication on another website);
  • sell, rent or sub-license material from the website;
  • show any material from the website in public;
  • reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;
  • edit or otherwise modify any material on the website; or
  • redistribute material from this website [except for content specifically and expressly made available for redistribution].

[Where content is specifically made available for redistribution, it may only be redistributed within your organisation.

Acceptable use

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without SERP Health’s express written consent.

You must not use this website to transmit or send unsolicited commercial communications.

You must not use this website for any purposes related to marketing without SERP Health’s express written consent.

Restricted access

Access to certain areas of this website is restricted.  SERP Health reserves the right to restrict access to [other] areas of this website, or indeed this entire website, at SERP Health’s discretion.

If SERP Health provides you with a user ID and password to enable you to access restricted areas of this website or other content or services, you must ensure that the user ID and password are kept confidential.  

SERP Health may disable your user ID and password in SERP Health’s sole discretion without notice or explanation.

User content

In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose.

You grant to SERP Health a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media.  You also grant to SERP Health the right to sub-license these rights, and the right to bring an action for infringement of these rights.

Your user content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action whether against you or SERP Health or a third party (in each case under any applicable law).  

You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

SERP Health reserves the right to edit or remove any material submitted to this website, or stored on SERP Health’s servers, or hosted or published upon this website.

Notwithstanding SERP Health’s rights under these terms and conditions in relation to user content, SERP Health does not undertake to monitor the submission of such content to, or the publication of such content on, this website.

No warranties

This website is provided “as is” without any representations or warranties, express or implied.  SERP Health makes no representations or warranties in relation to this website or the information and materials provided on this website.  

Without prejudice to the generality of the foregoing paragraph, SERP Health does not warrant that:

  • this website will be constantly available, or available at all; or
  • the information on this website is complete, true, accurate or non-misleading.

Nothing on this website constitutes, or is meant to constitute, advice of any kind.  [If you require advice in relation to any [legal, financial or medical] matter you should consult an appropriate professional.]

Limitations of liability

SERP Health will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

  • [to the extent that the website is provided free-of-charge, for any direct loss;]
  • for any indirect, special or consequential loss; or
  • for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

These limitations of liability apply even if SERP Health has been expressly advised of the potential loss.

Exceptions

Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit SERP Health’s liability in respect of any:

  • death or personal injury caused by SERP Health’s negligence;
  • fraud or fraudulent misrepresentation on the part of SERP Health; or
  • matter which it would be illegal or unlawful for SERP Health to exclude or limit, or to attempt or purport to exclude or limit, its liability.

Reasonableness

By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.  

If you do not think they are reasonable, you must not use this website.

Other parties

You accept that, as a limited liability entity, SERP Health has an interest in limiting the personal liability of its officers and employees.  You agree that you will not bring any claim personally against SERP Health’s officers or employees in respect of any losses you suffer in connection with the website.

Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect SERP Health’s officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as SERP Health.

Unenforceable provisions

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.

Indemnity

You hereby indemnify SERP Health and undertake to keep SERP Health indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by SERP Health to a third party in settlement of a claim or dispute on the advice of SERP Health’s legal advisers) incurred or suffered by SERP Health arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.

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Breaches of these terms and conditions

Without prejudice to SERP Health’s other rights under these terms and conditions, if you breach these terms and conditions in any way, SERP Health may take such action as SERP Health deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

Variation

SERP Health may revise these terms and conditions from time-to-time.  Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website.  Please check this page regularly to ensure you are familiar with the current version.

Assignment

SERP Health may transfer, sub-contract or otherwise deal with SERP Health’s rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.  

Severability

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.  If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Entire agreement

These terms and conditions, together with our Privacy and Cookies Policy, constitute the entire agreement between you and SERP Health in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.

Law and jurisdiction

These terms and conditions will be governed by and construed in accordance with English Law, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of England.

Registrations and authorisations

SERP Health is registered with Companies House.  You can find the online version of the register at https://beta.companieshouse.gov.uk/company/OC417682.  SERP Health’s registration number is OC417682.

SERP Health’s details

The full name of SERP Health is SERP Health Limited Liability Partnership.  

SERP Health is registered in England under registration number OC417682  

SERP Health’s registered address is:

Enterprise House,

25 – 29 Enterprise Business Park, Boathouse Meadow Business Park,

Cherry Orchard Lane,

Salisbury,

Wilstshire,

SP2 7LD

You can contact SERP Health by email at hello@serphealth.co.uk.

Credit

This document was created using a Contractology template available at http://www.contractology.com.

About cookies

What are cookies in computers?

Also known as browser cookies or tracking cookies, cookies are small, often encrypted text files, located in browser directories. They are used by web developers to help users navigate their websites efficiently and perform certain functions. Due to their core role of enhancing/enabling usability or site processes, disabling cookies may prevent users from using certain websites.

Cookies are created when a user’s browser loads a particular website. The website sends information to the browser which then creates a text file. Every time the user goes back to the same website, the browser retrieves and sends this file to the website’s server. Computer Cookies are created not just by the website the user is browsing but also by other websites that run ads, widgets, or other elements on the page being loaded. These cookies regulate how the ads appear or how the widgets and other elements function on the page.For Managing cookies for different browsers see here

Standard uses for browser cookies

Website servers set cookies to help authenticate the user if the user logs in to a secure area of the website. Login information is stored in a cookie so the user can enter and leave the website without having to re-enter the same authentication information over and over.More information

Session Cookies are also used by the server to store information about user page activities so users can easily pick up where they left off on the server’s pages. By default, web pages really don’t have any ‘memory’. Cookies tell the server what pages to show the user so the user doesn’t have to remember or start navigating the site all over again. Cookies act as a sort of “bookmark” within the site. Similarly, cookies can store ordering information needed to make shopping carts work instead of forcing the user to remember all the items the user put in the shopping cart.

Persistent or tracking Cookies are also employed to store user preferences. Many websites allow the user to customize how information is presented through site layouts or themes. These changes make the site easier to navigate and/or lets user leave a part of the user’s “personality” at the site. For Information on session and persistent and tracking cookies, see here

Cookie security and privacy issues

Cookies are NOT viruses. Cookies use a plain text format. They are not compiled pieces of code so they cannot be executed nor are they self-executing. Accordingly, they cannot make copies of themselves and spread to other networks to execute and replicate again. Since they cannot perform these functions, they fall outside the standard virus definition.

Cookies CAN be used for malicious purposes though. Since they store information about a user’s browsing preferences and history, both on a specific site and browsing among several sites, cookies can be used to act as a form of spyware. Many anti-spyware products are well aware of this problem and routinely flag cookies as candidates for deletion after standard virus and/or spyware scans.See here for some privacy issues and concerns.

The way responsible and ethical web developers deal with privacy issues caused by cookie tracking is by including clear descriptions of how cookies are deployed on their site. If you are a web developer and need advice on implementation of cookies and a privacy policy, we suggest you contact marketing specialists who offer search engine optimisation services. These privacy policies should explain what kind of information is collected and how the information is used. Organizations using the cookies initiative started by IAB Europe include: InviteMedia Networkadvertising.org : andAntor

Most browsers have built in privacy settings that provide differing levels of cookie acceptance, expiration time, and disposal after a user has visited a particular site. Backing up your computer can give you the peace of mind that your files are safe.

Other cookie-based threats

Since identity protection is highly valued and is every internet users right , it pays to be aware of what threat cookies can pose.

As cookies are transmitted back and forth between a browser and website, if an attacker or unauthorized person gets in between the data transmission, the sensitive cookie information can be intercepted. Although relatively rare, this can happen if the browser is connecting to the server using an unencrypted network like an non-secured WiFi channel.Internet security is only attainable if you regualrly use a anti-virus protection programme.See our anti virus protection section.

Other cookie-based attacks involve exploiting faulty cookie-setting systems on servers. If a website doesn’t require browsers to use encrypted channels only, attackers can use this vulnerability to trick browsers into sending sensitive information over insecure channels. The attackers then siphon off the sensitive data for unauthorized access purposes.

New Laws for the use of cookies and other technologies that store online user information.

On May 26th 2011, new rules governing the use of cookies by websites comes into force in Europe.

Rather than the “Opt out” option for website visitors, websites will need to specifically gain the consent of their visitor and they must “Opt In” to be able to store cookies on their computer or other devices.This is expected to be difficult to manage and enforcement will more than likely be done subtlely and with encouragement rather than with the threat of fines and penaltys.

What does the new law say?
The new requirement is essentially that cookies can only be placed
on machines where the user or subscriber has given their consent.
6 (1) Subject to paragraph (4), a person shall not store or gain
access to information stored, in the terminal equipment of a subscriber
or user unless the requirements of paragraph (2) are met.
(2) The requirements are that the subscriber or user of that terminal
equipment–
(a) is provided with clear and comprehensive information about the
purposes of the storage of, or access to, that information; and
(b) has given his or her consent.
(3) Where an electronic communications network is used by the
same person to store or access information in the terminal equipment
of a subscriber or user on more than one occasion, it is sufficient for the purposes of this regulation that the requirements of paragraph (2)
are met in respect of the initial use.
“(3A) For the purposes of paragraph (2), consent may be signified by a
subscriber who amends or sets controls on the internet browser which
the subscriber uses or by using another application or programme to
signify consent.
(4) Paragraph (1) shall not apply to the technical storage of, or
access to, information–
(a) for the sole purpose of carrying out the transmission of a
communication over an electronic communications network; or
(b) where such storage or access is strictly necessary for the
provision of an information society service requested by the subscriber
or user.

Key tips for safe and responsible cookie-based Web browsing

Due to their flexibility and the fact that many of the largest and most-visited websites use cookies by default, cookies are almost unavoidable. Disabling cookies will lock a user out of many of the most widely-used sites on the Internet like Youtube, Gmail, Yahoo mail, and others. Even search settings require cookies for language settings. Here are some tips you can use to ensure worry-free cookie-based browsing:

Customize your browser’s cookie settings to reflect your comfort level with cookie security or use the cookie cleaner included in Abine’s free Privacy Suite.

If you are very comfortable with cookies and you are the only person using your computer, you may want to set long expiration time frames for storing your personal access information and browsing history.

If you share access on your computer, you may want to set your browser to clear private browsing data every time you close your browser. While not as secure as rejecting cookies outright, this option lets you access cookie-based websites while deleting any sensitive information after your browsing session.

Install and keep antispyware applications updated

Many spyware detection, cleanup applications, and spyware removers include attack site detection. They block your browser from accessing websites designed to exploit browser vulnerabilities or download malicious software.

Make sure your browser is updated

If you haven’t already, set your browser to update automatically. This eliminates security vulnerabilities caused by outdated browsers. Many cookie-based exploits are based on exploiting older browsers’ security shortcomings.

Cookies are everywhere and can’t really be avoided if you wish to enjoy the biggest and best websites out there. With a clear understanding of how they operate and how they help your browsing experience, you can take the necessary security measures to ensure that you browse the Net confidently